SMS Terms & Conditions
By participating in the American Electric SMS Program (“the Program”), you agree to the following terms:
Program Description
The Program provides customers with marketing, promotional, and informational text messages from American Electric. Messages may include updates about services, scheduling, billing reminders, promotions, and company announcements.
Message Frequency
Message frequency may vary depending on your interaction with the Program.
Message and Data Rates
Standard message and data rates may apply. Please check with your mobile carrier for details of your service plan.
Opting In
By signing up for our SMS Program, you consent to receive marketing and informational messages via text. Consent is not required to make a purchase.
Opting Out
You may stop receiving SMS messages at any time by replying with one of the following commands: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. Only these exact commands will be honored. Upon opting out, you may receive a final confirmation text.
Customer Care
For assistance, reply HELP to any message, or contact us directly at:
Email: 
Phone: 904-721-4044Privacy
Your information will be handled in accordance with our Privacy Policy